Category: WHM + cPanel

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In this article we will cover the process of upgrading and downgrading a cPanel account in WHM. This can be an important feature when you need varying predefined resource limits for your accounts. When reselling hosting this is especially useful as it can be common for clients to need their resource quotas adjusted as their business and site grows in popularity.

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In this article we will cover the basics of using the Multi-Account functions in WHM to adjust various settings or configurations for cPanel accounts. We will go over how multi-account functions can adjust: IP Addresses, Account Packages, and Account Terminations.

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This article will show you how to create a default placeholder home page for your cPanel accounts. The ‘skeleton directory’ on linux based systems is a directory where default files and folders can be placed, upon creation of a new account these files will be duplicated into the new users folders.

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This article will cover the process of suspending a cPanel account in WHM. There are a number of reasons you may want to temporarily or permanently suspend an account. Examples being: non-payment, bandwidth overages, ToS violations, or hacked websites. The process for suspending and un-suspending accounts is nearly the same, you simply select a different button in the end.

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Adjusting account bandwidth limits in WHM is very similar to the process used when editing an account in WHM. While you can adjust bandwidth limits via multiple locations, it’s usually best to use the modify account page. Changing the settings and limits of a cPanel account from WHM is a simple process and only takes a few moments.

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Troubleshooting email in WHM

Posted on by David Singer
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In this article we will go over the process used to investigate Email delivery issues on a WHM server. This can be helpful when a user is having issues receiving or sending Emails. The Mail Troubleshooter tool provided in WHM works by tracing the route an Email would take when sent to the provided Email address.

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Changing the settings and limits of a cPanel account from WHM is a simple process and only takes a few moments. This process is useful for when a user wants more disk space, Email Addresses, or similar items.

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As we discussed in our article Creating a cPanel User Account, WHM is a utility for server-level task management. However, to manage individual domains, you need access to cPanel. Within cPanel, you can create email addresses, install services, access your databases and delete accounts.

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Changing the password of a cPanel account from WHM is a simple process and only takes a few moments. When a user forgets their cPanel password they will be unable to access their account. This article will cover the reset process for only the main cPanel passwords. Any other cPanel related credentials (eMail, FTP, etc) will still have the same passwords and access.

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When it comes to importing Emails on to a cPanel based server, using Webmail is the easiest method. Currently cPanel-based servers offer three different webmail interfaces [Horde, Squirrel Mail, and RoundCube] for viewing and managing email accounts without the need to setup an email client. This tutorial will focus on how to import emails from your server by utilizing the Horde Webmail interface.

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